Blog Header

In: Business Process Management

BPM your next move as a Manager – Extract
July 11, 2012

This post is an extract of my recent post on I just wanted to emphasize some points on it, if…

Read More
BPM for Africa: Building more customer-centric businesses
June 12, 2012

The use of BPM has been (and is still) on of the major trends in corporate to augment customer satisfaction, reduce…

Read More
Use of BPM to enhance customer satisfaction. Possible?
May 19, 2012

It has just been a while since my last post on this blog. Sorry about it :)… Today this post is about…

Read More
BPM in Banking and Financial Services
July 29, 2011

Business Process Management can help banks and financial institutions to save money and time while enhancing value added for customers. It…

Read More
BPMS as the single portal for companies
June 16, 2011

I have been sharing thoughts recently with other EAI professionals about putting in place a single portal for all employees of…

Read More
Why BPM cannot be ignored for IT Systems?
June 1, 2011

As businesses become more sophisticated internally and interconnected externally, managers phrase BPM more often to address a need for IT systems…

Read More
Future with BPM: Cost Vs. Benefits & Strategies (article from BPM institute)
May 30, 2011

A Prominent factor of international business today is its strategic direction.  Global firms are competing with a wider variety of business…

Read More
BPM: A simple workflow (by Adam Deane)
May 30, 2011

“Good day to you sir” said the barber as he led the customer to the chair. “What kind of haircut would…

Read More
Reduced cost leads to improved outcomes
May 29, 2011

What separates winners from losers in the global marketplace? It’s the ability to take quick, confident action in a constantly changing…

Read More
Let’s talk about processes
May 18, 2011

Basically, all companies are built on processes. How do you hire a new employee? How do you buy new materials? How…

Read More
ticket system